Knowledge base

Guides and How To (2)

General Guides (7)

• How to Log an IT Support Call
• Connecting to the Gleneagles VPN
• Project Testing Protocols

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Accessing Third Party Support (9)

• Oracle Support – Logging Incidents for Opera, Simphony EPOS, and Materials Control
• TAC Support – Logging Incidents for Reservation Assistant
• Maintel Support – Logging Incidents for Telephones and Contact Centres

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IT Security (1)

FAQ (6)

• I have a suspected GDPR Data Breach - What should I do?
• How to Spot and Avoid Phishing Emails: A Guide to Staying Cyber-Secure
• Creating and Managing Strong Passwords

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Application Support (1)

Shared Mailbox (1)

• Gleneagles Shared Mailbox - Set Out of Office Process

Service Status (1)

Service Status Pages (1)

• Service Status Pages